Shipping policy

Last updated: December 23, 2025

Shipping destinations

We currently ship within the United States only. We do not offer international shipping at this time.

Processing time

Orders are typically processed within 1–3 business days before shipment. (During peak seasons or promotions, processing times may be slightly longer.)

Shipping carriers & services

We ship using discounted carrier rates through Shopify Shipping. Available services may include:

UPS®

  • UPS® Ground

  • UPS® Ground Saver

USPS

  • USPS First Class Mail

  • USPS Ground Advantage

Shipping options shown at checkout may vary based on your location, package size/weight, and carrier availability.

Shipping rates

Shipping rates are calculated at checkout based on carrier rates, package details, and destination.

Estimated delivery times

Delivery times are carrier estimates and begin after your order ships. Transit time depends on the selected service and your location. Carrier delays can occur due to weather, holidays, or other factors outside our control.

Tracking

If tracking is available for your shipment, you will receive a shipping confirmation email with tracking details once your order has been dispatched.

Address accuracy

Please double-check your shipping address at checkout. If an address is entered incorrectly or incompletely and the package is returned to us or marked undeliverable, we may need to charge a reshipping fee.

PO Boxes & APO/FPO

USPS shipments can be delivered to PO Boxes. UPS shipments generally require a physical address and may not deliver to PO Boxes. APO/FPO availability depends on carrier service and may take longer than standard delivery.

Lost, delayed, or stolen packages

Once your package is handed off to the carrier (UPS/USPS), shipping delays can occur. If tracking shows “delivered” but you haven’t received your package, please:

  1. check around your delivery area / mailbox,

  2. contact the carrier (UPS/USPS) for additional details, and

  3. email us so we can assist.

We are not responsible for packages marked as delivered by the carrier to the address provided, but we will do our best to help you resolve the issue.

Damaged packages

If your order arrives damaged, please contact us as soon as possible at hello@hustlemagnets.com with your order number and clear photos of the damage (item + packaging), and we’ll work to make it right.

Contact

Questions about shipping? Email us at hello@hustlemagnets.com or call +1-843-415-6025.